Digital Sales Specialist

Experience Needed:

2 to 4 years

Career Level:

Experienced (Non-Manager)

Job Type:

Full Time

Job Responsibilities:

  • Establishing relationships with potential clients and acquire them
  • Hold presentations, marketing offers according to clients’ needs.
  • Prepare sales presentations (weekly/monthly) to the management
  • Deal with CRM, Google Suite, and Microsoft Office.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Communicate with clients to resolve issues and inquiries.
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
  • Help customers through email, phone, online presentations, screen-share and in person meetings
  • Initiating sales with potential customers over the phone and email Listening to the customers' needs to generate repeat sales.
  • Answering customers' questions on the products.
  • Present, promote and sell services using solid arguments to existing and prospective customers
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Achieve agreed upon sales targets and outcomes within schedule
  • Outbound & Inbound Calls: Customer outreach/perform cold calls, as well as receive inbound calls from customer leads to respond to their inquiries and detail our services/packages
  • Sales Activity Reporting– Ensure timely/accurate recording, tracking and reporting of sales activities and customer/competitive information through our CRM
  • Needs Analysis– Perform a current merchant analysis of clients’ needs and provide a “winning solution”
  • Meeting clients to discuss their advertising needs
  • Managing the account’s budget until the final invoice
  • Providing weekly reports to client in line with the campaign KPIs
  • Conduct market research to identify selling possibilities and evaluate customer needs.
  • Actively seek out new sales opportunities through cold calling, networking and social media.
  • Maintaining and developing relationships with existing clients in person and via phone calls and emails.
  • Negotiating on price, costs, delivery and specifications with clients and managers.
  • Recording sales and order information and entering data into computer system and writing reports
  • Excellent listening, negotiation, presentation, verbal and written communications, critical thinking, excellent business writing and problem solving skills.
  • Excellent communication and negotiation skills
  • Creative thinking skills.
  • The patience and ability to engage customers in conversation.
  • Excellent sales ability.
  • Excellent interpersonal and problem solving skills.
  • Digital Sales background knowledge and experience is preferred: Digital Marketing, E-Commerce services.
  • Proficient in Microsoft & Excel, PowerPoint applications and internet-savvy
  • Very Good in English
  • Previous knowledge of Affiliate Marketing is preferred

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