Digital Sales Specialist
2 to 4 years
Establishing relationships with potential clients and acquire them
Hold presentations, marketing offers according to clients’ needs.
Prepare sales presentations (weekly/monthly) to the management
Deal with CRM, Google Suite, and Microsoft Office.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Communicate with clients to resolve issues and inquiries.
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
Help customers through email, phone, online presentations, screen-share and in person meetings
Initiating sales with potential customers over the phone and email Listening to the customers' needs to generate repeat sales.
Answering customers' questions on the products.
Present, promote and sell services using solid arguments to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed upon sales targets and outcomes within schedule
Outbound & Inbound Calls: Customer outreach/perform cold calls, as well as receive inbound calls from customer leads to respond to their inquiries and detail our services/packages
Sales Activity Reporting– Ensure timely/accurate recording, tracking and reporting of sales activities and customer/competitive information through our CRM
Needs Analysis– Perform a current merchant analysis of clients’ needs and provide a “winning solution”
Meeting clients to discuss their advertising needs
Managing the account’s budget until the final invoice
Providing weekly reports to client in line with the campaign KPIs
Conduct market research to identify selling possibilities and evaluate customer needs.
Actively seek out new sales opportunities through cold calling, networking and social media.
Maintaining and developing relationships with existing clients in person and via phone calls and emails.
Negotiating on price, costs, delivery and specifications with clients and managers.
Recording sales and order information and entering data into computer system and writing reports
Excellent listening, negotiation, presentation, verbal and written communications, critical thinking, excellent business writing and problem solving skills.
Excellent communication and negotiation skills
Creative thinking skills.
The patience and ability to engage customers in conversation.
Excellent sales ability.
Excellent interpersonal and problem solving skills.
Digital Sales background knowledge and experience is preferred: Digital Marketing, E-Commerce services.
Proficient in Microsoft & Excel, PowerPoint applications and internet-savvy
Very Good in English
Previous knowledge of Affiliate Marketing is preferred
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